Order Tracking

Please make sure wecare@cozymatic.com is not banned or spammed by your email setting.

Before dispatch, COZYMATIC will carefully check and pack your product, and this process might take up to 2 weeks. Once dispatched, tracking link will be sent by email, and it looks like this.

Step 1 from shipping confirmation email

Click the track package to access order status page.

Step 2 from order status page

Click the tracking number/link on the bottom to access latest update of your order shipping.

In case you didn't receive tracking email, please double check spam or directly contact wecare@cozymatic.com